Descargar Libro: Difficult Conversations
Resumen del Libro
The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. youll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving From the Trade Paperback edition.
Autores del libro
Opciones de descarga
Si lo deseas puedes conseguir una copia del libro en formato PDF y EPUB. A continuación te mostramos un listado de posibilidades de descarga disponibles:
Opinión de la crítica especializada
3.8
73 valoraciones en total